The construction and maintenance of railway tracks are among the industrial sectors with the highest level of automation and efficiency. Plasser & Theurer has influenced this progress more substantially than any other company. As a full-range supplier operating worldwide, the Austrian family business supplies track maintenance machines of almost all kinds and sizes and provides high-quality service over the entire life cycle of the machines.
As a manufacturer of machines used for maintaining the most environmentally friendly traffic system, the topic of sustainability has been crucial from the very first day. In this context, the relations to the business environment are of utmost importance. We set great store by long-term partnerships with the customers at railways and railway contractors and maintain an open dialogue with all stakeholders caring about the railway system. Ultimately, the contributions we make towards the cost-efficiency and sustainability of the railway system define our success.
Sustainability drives innovation and at Plasser & Theurer, sustainability is what shapes the development of new products. The new E³ hybrid machines prove this. These machines can be powered either via a diesel engine or via an electric motor. With this innovation, we have again set new economic, ecologic and ergonomic standards in track maintenance machines.
Our success story began with the production of tamping machines that stood out from all other products on the market due to their technical superiority. To this day, Plasser & Theurer tamping machines are the standard in track maintenance. Over the decades, new machine models have been developed. Today, the machines we offer cover almost all works to be performed when maintaining, laying and renewing railway tracks. Our offer ranges from simple tamping machines to 200 m long high-capacity machines that remove the old rails, install new rails and clean the ballast in one single pass – to give but one example.
We build machines for all standard track gauges and differing conditions prevailing in all regions of the world. According to the customer’s wishes, we offer machines in all output categories.
Today, we are more than just a machine manufacturer. Particularly in recent years, Plasser & Theurer has become a competent service partner offering an extensive range of services, such as the training sessions held in Linz. In 2015 alone, more than 250 training sessions for 1,500 machine operators from 39 countries were held.
The service offer also includes the supply of original spare parts. More than one million parts are available. Around 50,000 of these parts are held continuously in stock in the logistics centre in Linz. Every year, 7 million parts are sent from here to all regions of the world. In addition, we have more than 30 warehouses all over the world to promptly supply customers within the area with urgently needed parts.
Our service offer is rounded off by service technicians who maintain the machines on the customer’s premises. These qualified technicians commission, repair and service the machines.
Particularly now that railways are managed according to strict economic criteria, we continue to follow our successful strategy and set store by quality, innovative technologies and solutions providing the customers with real economic benefits.
Located in Linz, the Research & Testing Department also plays a crucial role. It is engaged in fundamental research and the further development and testing of machines. The specialists working here are internationally recognised. They maintain close contacts with universities, research institutes and experts at railway operators. More than 2,000 active patents prove the efficiency of this department.
Manufacturing about 90 percent of all parts in-house, the main factory in Linz plays a key role in ensuring this. We are convinced that there is no better approach to ensure the high quality of our products. Moreover, the high percentage of parts manufactured in-house provides the flexibility needed to build custom-made machines.
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