Bender UK collected the award for Best Customer Service Excellence at the in-Cumbria 2019 Business Awards, which recognises the county’s best companies.
Judges looked for a company that exceeded customer expectations across the business by providing the very highest level of customer service by having:
Evidence provided to win the award included the healthcare service business, how the Bender UK team manages customers daily, the building of a demonstration operating theatre and the willingness to ‘go the extra mile’ to deliver customer satisfaction.
Bender UK was also short-listed as a finalist in two other categories: Best Large Cumbrian Business, and Best Innovation – for its work development of the RS4 rail signalling power protection system which safeguards Network Rail passengers and staff and enables predictive maintenance to minimise disruption to services.
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