Sqills is proud to have been selected by VIA Rail Canada (VIA Rail) to deliver the proven S3 Passenger SaaS solution for inventory management, reservation and ticketing to offer passengers across Canada an improved customer-centric service.
S3 Passenger will replace the current dated legacy system by introducing a multi-channel integration hence streamlining and improving back-end processes. S3 Passenger will offer more commercial flexibility and a wide range of self-services such as seat selection and reservation, easy sales of ancillary services on-board, and a wide range of after-sales capabilities to exchange or refund tickets without staff intervention on any channel.
Sqills has signed a 10-year contract with VIA Rail in September 2019, which was immediately followed by a discovery phase to jointly prepare the implementation project. Scope and approach have been carefully determined and the implementation phase has now begun.
“VIA Rail and Sqills are now starting the implementation project headed by VIA Rail. We appreciate being recognized for our best in class S3 Passenger SaaS product and rail expertise. The Sqills team is committed to exceed VIA Rail expectations while we continue innovating our platform to secure our long term worldwide leading position”
The partnership with VIA Rail marks Sqills’ first implementation process in North America. The move is in line with Sqills’ company goal of becoming the leading global SaaS software provider for long-distance reservation and distribution software for rail and bus operators.
By making rail travel a more attractive option in terms of usability, services and available destinations, rail transport will evolve as the natural choice for environmentally conscious global citizens.
Sqills is committed to ongoing S3 Passenger innovations in support of rail travelers and VIA Rail thus stimulating sustainable and environmentally friendly travel.
This article was originally published by Sqills.
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