by Keri Allan
16 Sep 2021
Network Rail has completed upgrades at Hayes & Harlington station ahead of the Elizabeth line opening in the first half of next year.
A new footbridge leads from the ticket hall to platforms with three new lifts that provide step-free access to all five platforms at the station.
This is the sixth Transport for London (TfL) railway station to be upgraded to step-free access in the past seven months as part of the Crossrail project. In total there are now more than 200 step-free stations across the TfL network.
Hayes & Harlington station was originally opened in the 1800s and Network Rail has extended all the platforms to accommodate the Elizabeth line trains, which are more than 200 metres long.
Other improvements at the station include a redeveloped entrance and a spacious ticket hall with a wide gateline for tickets and contactless payments, new ticket machines and customer information screens.
New lifts, ticket machines and other station improvements have also been provided along the TfL Rail western route at Acton Main Line, West Ealing, Ealing Broadway, West Drayton and Southall since March this year.
“Completing the transformation of the sixth and final station on the Elizabeth line’s western route brings these Victorian stations into the 21st century and improves services for passengers.
“Hayes & Harlington is the latest station to have step-free access, but every station on the line will have this in place when the Elizabeth line opens next year - a crucial step forward for accessibility in the capital.”
Customers are already benefiting from new lifts to platforms at Moorgate station and Whitechapel following the station handovers by Crossrail this summer.
Construction work continues across the TfL network at Osterley, Sudbury Hill and Harrow-on-the-Hill to deliver step-free access by the end of the year.
The new Northern line stations at Nine Elms and Battersea Power Station will also have step-free access from street to train when the extension opens on 20 September.
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