Best Solutions for Crew Accommodation – Comfortable, Cost Saving, Personalised
Xenia is a global provider with 30 years’ specialisation in crew services management. We support the rail companies with their hotel and transfer needs, planned or last minute, both for staff and customers.
Immediate response is ensured by innovative technology and 24/7 customer support that is available throughout the entire year.
The service includes worldwide hotel scouting, negotiation and drafting of contracts and operational management, resulting in a full client support.
The key points of the services are:
Rail companies, airlines, airports, operating companies and carriers can all benefit from Xenia’s consolidated experience in the hotel and service accommodation field. The collaboration allows advantages in terms of economies of scale, purchasing expertise, market insight, data collection and market intelligence – on top of which a customer-oriented team ensures the clients always receive the maximum value.
The expertise and the know-how in hôtellerie, as well as the service system based on CRM, allow Xenia to support businesses at maximum levels of personalisation. Bespoke solutions can be provided to every customer – i.e. integrating and managing their information on IT systems in real time.
Xenia’s operating model ensures the full application of the most favourable conditions and a context-sensitive benchmarking analysis which identifies areas of intervention in the economic and qualitative senses.
The Hotel Programme is the outcome of a specific negotiation activity that takes account of the rail company’s expectations in terms of budget, standard, location, services, payment, travel policies, regulations, etc.
The significant expertise in hotel management finds expression in a range of high-value-added high-tech targeted solutions and models:
Xenia offers suite crew tech solutions which makes it possible to optimise the way a company manages its own inventory, commercial strategy and reporting/analysis.
These solutions are high-tech, easy to use and specifically tailored for every customer. The solutions are also preconfigured with all contracted conditions, including corporate travel policies, budget and procurement allowances and other relevant authorizations and negotiated conditions. With:
Xenia is strongly committed in providing IT infrastructure that is entirely developed in-house for the successful management and organisation of the hotel service including reporting and integration with third parties. The attention reserved to research innovation results in high-value-added products and services of business intelligence.
Such tools include:
Xenia S.p.A. was founded in 1992 and has always operated in the business travel market. In 2021 it transitioned into a Benefit Corporation. Xenia is a global provider specialised in managing the entire crew accommodation process and the layover and AOG services as a support to the airlines, railways, shipping lines and cargo company.
Xenia is acknowledged for its expertise, its flexible and creative approach, the continuous investments in research and innovation – all leading to the highest level quality standards and to offer integrated and cutting-edge solutions.
Xenia S.p.A. SB | www.xeniahs.com
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