Rail News

Handheld Group Appoints Robert Broström as New Service and Support Manager

The Handheld Group, a leading manufacturer of rugged mobile computers, has appointed Robert Broström as the new service and support manager.

As service and support manager, Robert Broström is responsible for the service and support departments serving Handheld’s customers and resellers around the world. In addition to its own service and support centres, Handheld has more than thirty authorised external service centres worldwide where Robert Broström manages both the training and ongoing relationships.

robert-brostrom-service-support-manager-handheld-group
Robert Broström, New Service Support Manager at Handheld Group
 
Jerker Hellström, CEO, Handheld Group, said:

“At Handheld, we focus not only on creating world-class mobile computers, but also the personal attention for our customers both before the sale and after they have deployed our devices. A superior customer experience includes efficient and responsive service and support. Robert has been a part of the Handheld family since 2008 and his experience and dedication to our customers makes him an outstanding choice for us to achieve this mission.”

Robert Broström took up his new position as service and support manager in July, a promotion from his role as a senior service technician. He is based at Handheld’s global headquarters in Lidköping, Sweden and brings more than twenty years of experience to his new role, including previous positions as an IT manager and in quality control.

Related Post:  Zonegreen: Celebrating the 20th Anniversary of Modern Depot Protection

Handheld’s line-up of rugged PDAs and mobile computers is specifically developed for use in tough environments in industries such as  geomatics, logistics, forestry, public transportation, construction, mining,  field service, utilities, maintenance, public safety, military, and security.

For the original article © Handheld Group, please click here.

News categories

    24 May 2019
    Colombia: Alstom Installs Incremental Train Control System
    24 May 2019
    German Centre for Rail Transport Research Opens
    23 May 2019
    Russian Railways Launches New Rail Freight Service from Japan to Europe
    23 May 2019
    Talgo-SYSTRA JV to Refurbish Metrolink Rail Cars
    23 May 2019
    Transport Sustainability: Much More Than Your Carbon Footprint
    22 May 2019
    Brexit and the Rail Industry: Findings of the Lords Report
    22 May 2019
    Rail Industry Impact: How Is Brexit Affecting British Steel?
    22 May 2019
    Virgin Trains USA Begin Construction of Orlando Expansion
    Subscribe
    Subscribe to Railway-News
    Get the latest contract alerts and Railway News emailed directly to your inbox.

    We respect your privacy and take protecting it seriously.

    Please tick to confirm you would like to receive emails we think may be of interest to you. We sometimes tailor the content you see to what we think you'll find interesting, and so monitor your interaction with our website and email content (find out more).