Amtrak: An Improved Booking Experience on the Move

Washington: Amtrak passengers are benefiting from an improved booking experience as a result of significant improvements in the company mobile app.

Amtrak‘s version 4.0 update aims to bring enhancements which meet customer demands by offering more services such as; making booking easier and faster and monitoring travel while on the go.

Amtrak Booking
Amtrak locomotive, ACS-64 #600

Understanding the Importance of Mobility and Convenience

Customers can now:

  • Save credit card information for a quick checkout and add up to three cards to an Amtrak Guest Rewards profile
  • Book on the app using Guest Rewards Points
  • Edit their profile information
  • Purchase parking upon ticket conformation
  • Book Auto Train tickets directly from the app for popular routes like the one between Washington DC and Orlando, Florida
Amtrak President and CEO, Richard Anderson said:

“Every minute counts for our riders and improvements Amtrak made to the app will help improve our customers’ experience while providing easy access to important travel information and station amenities.”

The update comes in the same week as PKP Polskie Linie Kolejowe SA launch their Passenger Portal app which replaces the Railway timetable application. The new version is more detailed, with a selection of favourite stations and routes with real time train travel information available to facilitate travel. Visually, it has been designed to look similar to the website which was launched in March 2018. It is hoped the visual similarity of the mobile application and the website will provide a seamless experience in travel planning for people using both tools.

The apps for both services are available from the Apple App Store and Google Play Store.

Also, read:

Get your news featured on Railway-News

Please fill in the contact form opposite. A member of the team will be in touch shortly.

    We'd love to send you the latest news and information from the world of Railway-News. Please tick the box if you agree to receive them.

    For your peace of mind here is a link to our Privacy Policy.

    By submitting this form, you consent to allow Railway-News to store and process this information.

    Follow Railway-News on LinkedIn
    Follow Railway-News on Twitter