UK: CrossCountry Extends Services Contract with Alstom

Alstom has been awarded an eight-year extension on its services contract to maintain, overhaul and clean CrossCountry’s Voyager and Super Voyager fleet in the UK.

This Train Services Agreement (TSA) contract extension is valued at approximately 950 million EUR and will last until 2031.

Under the agreement, Alstom will continue to service 252 CrossCountry vehicles at their primary depot in Central Rivers. In addition, a further seven Voyagers will join this CrossCountry fleet when they are released from service with Avanti West Coast.

CrossCountry's Central Rivers depot
CrossCountry’s Central Rivers depot

The contract includes the management of preventative and corrective maintenance, as well as all required overhaul activities, cleaning, depot management, shunting and accident/vandalism repair services. Alstom will also provide a 24/7 telephone helpline for service delivery support.

Nick Crossfield, Alstom Managing Director, UK & Ireland said:

“We are delighted to extend our Voyager Maintenance Contract with CrossCountry for another eight years. We have worked in close partnership since 2007, providing reliable, well-presented, and safe trains for all CrossCountry’s customers. We look forward to working with our colleagues at CrossCountry to help them deliver a high-quality train service for the next eight years.”

This agreement has a strong focus on robust fleet performance and will involve optimisation and improvement initiatives to help maintain reliable services and a high-quality passenger environment.

In addition, the companies will work to implement sustainability innovations, including an Intelligent Engine Stop Start (IESS) system to deliver a reduction in fuel usage, emissions, and operational costs.

Tom Joyner, Managing Director, CrossCountry said:

“We’re delighted to continue our relationship with Alstom as we embark on our National Rail Contract. Improving the onboard experience is critical to ensuring our customers view us as a long-distance operator of choice and we look forward to working closely with Alstom in the years ahead to deliver these improvements.”

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