The communication software category is for suppliers in the rail sector who offer a range of software products and services designed to facilitate effective communication with passengers.
The communication software products can include features such as CRM systems for to manage and analyse data and deliver personalised communication; mobile apps that provide real-time updates, train schedules, ticket booking options and other essential information; customer feed back and support tools; and automated communication systems such as email marketing platforms and SMS gateways, which enable companies to send targeted notifications, promotional offers or important updates.
