PaxLife Innovations: offering passengers an ecosystem of digital services on board just got a whole lot easier with railSTACK, PaxLife’s in-vehicle cloud hosting software platform.
To kick start the new year, we are happy to share with you our latest video presenting railSTACK, our versatile cloud-hosting software platform, to easily manage any ecosystem of services and maximise passengers’ engagement and onboard experience. Enjoy!
Click here to watch the video.
The digital world and smartphones have increased the opportunity to multiply points of contact with passengers throughout the entire journey. Via the operators’app, passengers expect everything to run smoothly before, during and after their journey, while in the vehicle it is also the ideal time to engage with passengers by the offered services (moving map, at-seat order, entertainment, web.shop etc..).
But this digital relation with passengers is usually poor or even missing onboard.
Get introduced to railSTACK, PaxLife‘s flagship software product and the foundation of its solution portfolio – an onboard cloud hosting software platform that fits into any vehicle’s existing equipment.
It delivers transport operators´ digital environment from door to destination and boosts passenger engagement.
railSTACK enables operators to build, deploy, manage and update any set of apps to run on vehicles, allowing the simple and flexible setup of adding value digital services for passengers in any fleet at any time.
Please get in touch with us to know more about the onboard services we can offer (on-demand video streaming, live video & radio, moving map, at-seat order, and catering)
With railSTACK, operators keep maximum flexibility with no commercial restrictions to iteratively change, update, upgrade and fine-tune the digital services to maximise onboard experience, end customer and satisfaction and, ultimately, brand building and better business outcomes.
Services made available on the platform can be swapped at any time, new services can be implemented, tested, and deployed easily in days; continuous adjustments can be applied in real time or new features can be added only when needed. The operator benefits from a continued competition among service providers, leverages on the mobile market dynamics, and builds around its own digital product.
All this, while adapting to the operator’s existing equipment.
At last, railSTACK allows applications to work directly in the vehicle as if they were connected externally. Only they are now available even if the vehicle is experiencing poor connectivity or even if it is offline when traveling in remote areas.
Benefits, in a nutshell:
- It fits the existing in-vehicle equipment and does not require to invest and install new equipments
- Maximum flexibility to update, enhance and refine digital services
– To maximise the on-board experience, end-customer satisfaction and, ultimately, better business results
– To leverage the dynamics of the service provider market, building on its own digital product. - Optimal ease of use: services can be easily implemented, tested and deployed remotely in a matter of days; ongoing adjustments can be applied in real time or new features can be added only when needed, as easily as downloading an app to a smartphone
- The services always work directly in the vehicle, regardless of the external connectivity (and therefore even if the external connectivity is poor).
This article was originally published by PaxLife Innovations.
