Rail News

Trenitalia’s c2c Named UK’s Most Punctual Rail Operator

Trenitalia UK-owned train operator c2c has returned to its position as the ‘best railway in Britain’, according to the latest punctuality figures published by Network Rail.

UK’s Most Punctual Rail Operator

Over the past year, no train company in the UK has been as successful as c2c in running a reliable train service for customers, with 95.3% of all services arriving on time. This compares to the UK average of 88.3% punctuality.

This represents a boost in performance since the company was taken over by Italian rail giants Trenitalia in February this year. At that stage c2c was only the third-best train operator in the country, with 94.6% punctuality.

c2c Managing Director Julian Drury said:

“We are really proud that we can once again call ourselves Britain’s best railway. This is only possible thanks to a huge amount of hard work and dedication from all our staff. We know that just one service being delayed or cancelled can cause frustration if it’s your train that’s affected, but this is less likely to happen when travelling with c2c than anywhere else in the country.”

Trenitalia UK Managing Director Ernesto Sicilia said:

“We are proud of this recognition as the UK’s most punctual operator which demonstrates our focus during the last year on providing a punctual service for all our customers. Since our entrance into the UK market, we have worked hard to deliver a best in class service to all the passengers that every day use our line. It is also thanks to a seamless integration between the Trenitalia and c2c staff that we achieved this great result. Our customers are at the centre of our efforts and punctuality will always be a priority in order to deliver a service that they can rely on.”

About c2c

c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Owned by Trenitalia, c2c is one of the UK’s most punctual and popular train operators and over 46m journeys are made on our services every year.

Related Post:  Singapore LTA to Introduce Travel Smart Rewards

About Trenitalia

Italian-based Trenitalia is one of Europe’s leading rail operators and the passenger rail arm of FS Italiane Group. Trenitalia manages passenger services with long haul connections, both on high speed (Frecciarossa) and conventional lines, and regional and metropolitan services. Overall FS Italiane Group runs 8,000 trains a day, serving 600 million passengers and carrying 50 million tons of freight a year, over a network exceeding 16,700 kilometres.

Original article © c2c.


Tags in this story

News categories

    05 Jun 2019
    Trenitalia to Get 14 New ETR1000 Very High-Speed Trains
    26 Mar 2018
    Alstom to Supply Additional Coradia Stream Regional Trains to Trenitalia
    15 Dec 2017
    UK’s c2c Rail Franchise Orders Modern Aventra Trains
    13 Nov 2017
    Trenitalia Orders More “Jazz” Regional Trains for Italy
    04 Oct 2017
    Alstom Unveils Latest Generation of Coradia Regional Trains
    19 Jul 2017
    Britain’s Train Punctuality to be Measured to the Minute
    12 Jul 2017
    Production of Double-Deck Railcars for Trenitalia Completed
    08 Jun 2017
    c2c Named UK’s Most Punctual Rail Operator for May
    Subscribe to Railway-News
    Get the latest contract alerts and Railway News emailed directly to your inbox.

    We respect your privacy and take protecting it seriously.

    Please tick to confirm you would like to receive emails we think may be of interest to you. We sometimes tailor the content you see to what we think you'll find interesting, and so monitor your interaction with our website and email content (find out more).