Brightline to Implement Passenger Inventory and Reservation System

Siemens Mobility has announced that Brightline will implement Sqills’ S3 Passenger inventory and reservation system to support its upcoming service expansion to Orlando.

The S3 Passenger inventory, ticketing and reservation system will be implemented on Brightline’s network from the start of revenue service to Orlando later this year.

Produced by Sqills, a Siemens Mobility subsidiary, the software will support increased capacity, allowing Brightline to optimally manage seat utilisation and offer an improved passenger booking experience.

Brightline Testing
Brightline currently serves Miami, Aventura, Fort Lauderdale, Boca Raton and West Palm Beach with its Orlando station beginning service in 2023
Kevin T. McAuliffe, Chief Technology Officer, Brightline, said:

“At Brightline, we pride ourselves in reimaging train travel and the goal of our Technology and Digital Innovations team is to continuously improve upon the entire guest journey – from at home, to our stations, onboard our trains, and all the way through to their final destination. Ensuring our guests have the necessary tools to travel confidently, consistently, and safely is a priority to our teams. The launch of S3 Passenger is a next step to make certain our guests can book their train travel with ease, access their trip details fluidly, and spend all of their time enjoying the ride.”

The implementation of the S3 Passenger software builds on Brightline’s existing relationship with Siemens Mobility.

This includes the manufacture of Brightline’s Venture fleet, as well as the provision of maintenance and digital monitoring solutions to support its operations.

Marc Buncher, President & CEO of Siemens Mobility North America, said:

“Brightline is the leader in American intercity rail travel and digital implementation. The latest investment into our S3 passenger solution will not only enhance Brightline’s ability to deliver a high-end luxury experience, but also provide critical data analytics to make operations more efficient. Over the past decade we’ve partnered with Brightline as they have re-envisioned rail travel in America, delivering 10 trainsets and supporting them with real-time predictive maintenance, and now we’re looking forward to continuing the added enhancement of ticketing and reservation management.”

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