Latest Passenger Experience News
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Charging Solutions: Powering Laptops and Phones for the Future of Rail
EAO Group will be conducting a webinar on 4 June about rail charging solutions and their impact on passenger experience.
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Leave the Plane, Take the Train: Rail Travel Set to See Sharp Increase by 2030
A study published by Hitachi Rail has found that the general public believe the coming years will see a significant increase in rail travel.
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Making Public Transport More Accessible for All - Global Accessibility Awareness Day
In light of Global Accessibility Awareness Day on May 15, Icomera examines its digital solutions that improve public transport accessibility…
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Pay Attention to Your Customers – Improve Your Vehicle Efficiency!
netwiss has helped rail operators boost vehicle efficiency by analysing over 400,000 passengers’ behaviour across decades of research.
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Wi-Fi on Trains: How Does It Work and Why It Matters?
Icomera has transformed onboard WiFi connectivity and supports other digital systems such as real-time displays and passenger counting.
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Low Earth Orbit Satellites Bring On-Train Internet Connectivity Full Circle
Icomera has enhanced on-train connectivity by using low Earth satellites (LEO) satellites to deliver faster, more reliable internet access.
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RailNation DC 2025: Shaping the Future of Passenger Rail in the United States
Icomera looks at 3 key themes from RailNation DC 2025, focusing on the future challenges and opportunities for passenger rail in the USA.
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UK: Network Rail Issues Travel Advice During Blackheath Tunnel Closure
Network Rail has issued advice for passengers looking to travel via the Blackheath tunnel between Sunday 18 May & Sunday 27 July 2025.
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Northern Rail Trials New Priority Seating
Northern Rail has introduced a new range of priority seating options on-board 12 of its passenger trains in a new trial across its services.
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The Future of Real-Time Information Systems
Thomas Auner from cn-mobility discusses how real-time information systems improve passenger satisfaction, efficiency, and safety.
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UK: Rail Innovation Funding Looks to Enhance Passenger Experience
The UK DfT is offering 5 million GBP in funding to trial new technologies to improve the passenger experience across the rail network.
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TPE Expands Sign Language Upgrade to Manchester Airport
Passenger information screens at Manchester Airport have received upgrades to include information to assist BSL users.
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UK: Contactless Ticketing to Undergo Trials in North & Midlands
The Government has begun the procurement process for suppliers to oversee the operation of technology for a new contactless ticketing system…
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Icomera – The World’s First Onboard Wi-Fi Provider: Leading Innovation Since 2003
Icomera has been a leading pioneer of onboard passenger Wi-Fi since 2003 and works to keep passengers connected.
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The Rail Travel Experience in 2025: The Passenger’s Perspective
Icomera looks at how the passenger's perspective will shape rail travel in 2025, including consistency, empathy and real time information.
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UK: East Coast Main Line Engineering Work to Disrupt Travel
Services on the East Coast Main Line will be severely disrupted as a result of planned engineering work in the next month.
Suppliers Tagged Passenger Experience
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Kiel Americas
KielAmericas offers a wide range of sustainable seating and seating systems for local transport, regional transport and intercity transport.
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Icomera
Icomera provides 5G-enabled mobile routers, passenger Wi-Fi, infotainment, digital video surveillance and broadband radio networks for rail.
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netwiss
netwiss researches and consults on the optimisation of passenger flow, train interiors, baggage handling, dwell time and accessibility.