Rail Revenue World Congress This Week
Image courtesy of RailRevenue
Brussels will host the fifth annual Rail Revenue World Congress on 12 and 13 November, 2015. The congress meets with the specific intention of bringing together senior commercial rail executives with a view to improving commercial operations in order to increase revenue , customer engagement and improve the experience of passengers. To download the brochure, click here. To book your tickets, click here.
Over 300 C-level executives from the industry will meet, discuss strategies, share best practice models and network with a view to progressing their operations.
The four events which will take place at the congress are RailRevenue, with a view to managing and improving revenue, RailCustomer, which focuses on improving marketing, communications, engagement with customers and passenger experience, RailTicketing, focusing on cutting edge fare collection technology, and RailIt, looking at evolving technology and IT platforms for commercial operations within the rail industry.
Senior executives will be heard as keynote speakers from operators such as SNCB, Voyages-sncf.com, Virgin Trains East Coast, Eurostar, Amtrak, East Japan Railways, Leo Express, Deutsche Bahn, Arriva, Accenture, SBB, Thalys, Fujitsu and SJ, as well as the Elisabetta Garofolo, D.G.Move of the European Commission, David Rowan, editor of Wired Magazine, and Gaurav Agarwal of the Indian Ministry of Railways making an impressive line up.
Cross-border cooperation between European rail operators will be at the heart of the congress, as well as cutting-edge technology and innovative IT solutions. In addition, passenger interaction will be looked at with a talk from Anne Pruvot, Managing Director of Accenture who will look at the line between creepy and cool in passenger personalisation, and the strength of behaving as an online retailer rather than a rail operator, mimicking the success of the online retail industry.
Workshops and Roundtables
There will also be roundtables on evolving technologies to interact with passengers with workshops and case studies. There will be a focus on best practice solutions both within the rail industry and in other industries, changing the mindset from passengers to customers and progressing accordingly.
Amid the hundreds of exhibitors, there will be plenty of opportunity to network and make face-to-face contact with old and new associates, as well as to hear from the exciting range of keynote speakers on a range of relevant and interesting topics and see first hand the innovations moving the rail industry forward.