by Josephine Cordero Sapién
03 Jun 2021
Euston Station in London has become the first in the country to provide passenger information in British Sign Language (BSL).
From Wednesday, 2 June, passengers can use ten touchscreens situated around the station to get up-to-date travel information in BSL. This number will be doubled to 20 by the end of the year. There will also be a large screen next to the arrivals and departures boards on the main concourse.
Network Rail invested 1.1 million GBP (1.28 million euros | 1.55 million USD) into the development of the software and the installation of the screens.
This accessibility improvement has been developed together with BSL company Clarion UK. Its interpreters have created a library of standard messages. However, its staff will also provide passengers with signed information during disruption events, to help passengers with hearing impairments get up-to-date information as situations evolve.
Messages can be turned into British Sign Language and uploaded directly to the screens using 4G within one hour.
“We're really excited to have these screen installed an in action to see the real difference they will make for passengers who use British Sign Language. Euston station is proud to be leading the way, and I look forward to a time in the not too distant future when screens like these will be the norm on the railway and not an exception.”
Network Rail is hoping to roll these BSL screen out at other stations that it manages.
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A special event has taken place to mark 20 years of operation by the Voyager and SuperVoyager Intercity fleets.
With the UK’s House of Commons summer recess now underway, the RIA's warning of a summer of uncertainty could now become a reality.
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