Wiener Linien, which operates Vienna’s metro system, will introduce its first X-car in 2022 on the U1–U4 lines.
These trains are equipped with more information-rich passenger displays. Passengers will be able to see real-time information about further routes and connections at the upcoming station. These screens are located inside the cars above every train door.
“With the new X-car, the Viennese are getting a state-of-the-art metro car that provides all the latest information right where they need it: under way. We are proud to be the first public transport company in the world to offer this service.”
The manufacturer of the passenger information system is Siemens Mobility.
“The X-car is also an important software project: Our digital solutions are bringing fully automated operations and an innovative and worldwide unique passenger information system to Vienna. Passengers are provided with information right when they need it, making public transport even more attractive, efficient and convenient.”
Dubbed ‘passenger info plus’ the screens above the doors that will open at the next station show the direction of the station’s exists, other lines for transfers and departure times for those lines.
Screens above the doors on the side of the train that will not open at the upcoming station will display a digital metro network map and the train’s current position, direction of travel, next stop and important transfer options. It is also possible to display other information such as the current status of other metro lines or out-of-service elevators.
This passenger information system is currently being prepared for service. The X-car is undergoing extensive tests in anticipation of its upcoming operating certification. Once approved, the X-car trains will start carrying passengers next year.
Siemens Mobility’s subsidiary Hacon has given the company an in-house expert in the area of digital passenger information and communication since 2017.
