Northern has added mobility scooter access aids at a further eight stations along its network.
The aids are now available for permit-carrying at Chesterfield, Deansgate, Headbolt Lane, Prescott, Rainhill, Salford Central, Salford Crescent and Kent’s Bank.
With the expansion of the mobility aids, Northern now offers help at 179 stations across 28 routes on its network.
Maxine Myers, Accessibility Improvement Manager at Northern, said:We are constantly evolving this scheme and have listened to feedback from customers and members of our accessibility user group to open up more opportunities for people who use a mobility scooter to travel.
I'm delighted that we have been able to expand this programme and hope we can continue to do so in the future.
Passengers travelling on a mobility scooter are required to obtain a permit from Northern in order to ensure total compatibility with the aid services provided.
Applying for a permit is free-of-charge, with those approved receiving a card or personalised sticker to place on their vehicle.
Mobility scooters, electric wheelchairs and other travel aids used by those with reduced mobility are exempt from Northern’s ban on select battery-powered devices, including e-scooters, overboards and e-scooters.
Alex Hornby, Customer and Commercial Director at Northern, said:This is an important step towards making stations and services across our vast network more accessible.
We are determined to give everyone the confidence to travel by train. Despite the progress we are making, we are not complacent and will continue to deliver more improvements in our efforts to build a better railway for all.
We always welcome feedback from customers so we can make improvements and provide the best possible service.
