Keep your customers, staff and systems connected whilst utilising analytics to supercharge your business intelligence.
UK Patent 2556060
WiFi SPARK has developed an industry leading managed WiFi solution to enable public transport companies to offer premium connectivity to their passengers from station to train, to bus to airport and back again, in the most effective way, with only one authentication required.
WiFi SPARK’s station WiFi works continuously with on-train and on-bus WiFi providers to enable passengers to connect to the internet from the beginning of their journey to the end, without them having to log in multiple times on the different modes of transport.
When the passenger has logged in once, the innovative WiFi SPARK technology will recognise their device and allow them online automatically when they return to the station, airport, port or mode of transport, day after day with a ‘Welcome back’ message.
In line with GDPR, visitors must consent to their data being collected and remembered through the single sign on flow. This is managed through the User Experience Portal which will allow the visitor to opt in or out.
With over 14 years of consistent profitable growth, WiFi SPARK is the owner and developer of the unique SPARK® Platform which delivers the most flexible, feature rich and scalable solution on the market today.
Our innovative and proven system allows customers to stay connected at stations, airports and whilst on trains and buses, by registering once via a WiFi portal and letting us do the hard work.
Rich data presented in an easy to use dashboard or fed directly into your own systems showing advanced passenger demographics, passenger journeys, dwell time, client count, how far passengers are travelling, the languages used and more.
Keep track of people moving around your facilities by getting the most out of your hardware with our SPARK® Sense presence detection system.
Active Passenger Engagement
A fully branded and customisable User Experience Portal, enabling you to communicate directly with your customers in real time.
Truly Friendly WiFi
A managed service built to keep everyone safe online, ensuring travellers steer clear of prohibited sites. ‘Friendly WiFi Scheme’ approved.
Railway-News Magazine Issue 5, November 2021: WiFi SPARK - Going Beyond Just WiFi.
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SPARK® Real-Time Analytics – The industry leading passenger WiFi Analytics Platform. WiFi SPARK Analytics allows you to generate deep insight into...
WiFi SPARK will work with your train WiFi provider to deliver passenger WiFi on trains and stations to give seamless roaming to users.
WiFi SPARK: The leading specialist in public wireless solutions offers the ultimate WiFi for the Rail Sector. WiFi SPARK has developed an industry lead...
Analytics such as real-time passenger intelligence (RTPI), can help to keep passengers and staff informed on safety and train arrival times.
WiFi SPARK, a leading supplier in the communications industry, explains how you can make the most of your existing WiFi infrastructure.
WiFi SPARK has announced the sale of the business to Volaris Group has been completed, but it will continue to operate autonomously.
WiFi SPARK helps global coffee company to conform to NHS Test & Trace in line with guidelines from the UK Government to help tackle COVID-19.
The benefits from a passenger, business and dependency point of view highlight the importance of offering WiFi and digital services in Transportation.
Celebrations abound at WiFi SPARK this week as the team successfully passes an audit of their ISO 27001 certification with flying colours.
WiFi SPARK has worked with long term customer Chiltern Railways, part of the Arriva Group, to deliver a number of new features.
TOCs need to improve services if they’re to keep up with demand. Here are six rail industry innovation ideas to look out for in 2020.
It’s been a big few weeks for the rail industry with franchise change announcements and the release of the autumn 2019 NRPS results.
Providing transport for over 27 million passengers across Wales, Transport for Wales uses WiFi SPARK to offer free WiFi at over 50 stations.
Not only does access to WiFi help passengers stay entertained and productive, but it also helps to make their journey pass by quicker.
The CP6 Launch Event to mark the start of Network Rail's 2019–2024 funding period, was held in Liverpool on 14 March and attended by 200+ industry members.
WiFi has become a huge necessity for people and businesses to live their lives. So what about station wifi? Often, WiFi is only available in the station via pai...
WiFi SPARK and Blackbox Ltd are thrilled to announce that they are set to launch a real-time Transport Information Portal to the rail market via the SPARK® Pla...
Loyalty schemes are beneficial in many industries. And the rail industry is no different. Passengers love to be rewarded for their loyalty and like to reap the ...
Recent technological innovations have given the average passenger a power and voice they haven’t previously been accustomed to. Here are some of the engagemen...
As the minimum expectations of a passenger increases, stations must modernise and innovate in order to keep up with demand. From station design to the latest sm...
Train station retail has become much more than just grabbing a quick coffee, and with the rise in passengers and commuting times, time poor, convenience-seeking...
WiFi SPARK is delighted to announce that it will be providing TransPennine Express (TPE) with a robust and continuously connected WiFi solution across its netwo...
WiFi provider WiFi SPARK is looking for rail Systems Integrators to help enable the rail industry to utilise innovative WiFi and analytics solutions.
As a certified Friendly WiFi provider, WiFi SPARK’s new proposition gives businesses peace of mind that their customers’ online experience is a safe one.
WiFi SPARK is pleased to announce that its current Senior Business Development Manager Paul Hinchy, has taken-up a new role as head of the organisation’s...
The Continuously Connected Passenger Journey is the realisation of the ambition from Chiltern Railways to deliver high quality free WiFi connectivity...
Use the form opposite to get in touch with WiFi SPARK directly to discuss any requirements you might have.