This article first appeared in the Railway-News magazine Issue 3 2023.
In case of a disruption, it’s often on-board staff who are responsible for informing passengers and following up on the situation. However, as more and more train operators make the shift towards automatic train operation, they also need to rethink the way they inform travellers during a disruption. Televic GSP offers the solution with Remote Announcements.
In the event of a disruption, it’s crucial to inform passengers as quickly and accurately as possible. These days, train conductors and drivers are often informed by means of paper notes, which are handed over manually at the next station.
They then relay the information to passengers through the on-board PA (public address) system to broadcast the message.
However, this approach has several drawbacks:
One of the major challenges for disruption management is the transition to automatic train operation. In this scenario, on-board guards or even drivers are no longer required, which means that train operators will have to rethink the way they inform travellers in case of disruption.
Our Remote Announcements module bundles multiple on-board functionalities and makes them available through wayside interfaces (through UI and APIs), so that they can be managed from your operational control centre (OCC) rather than by on-board staff.
Railway-News magazine Issue 1, February 2023: Televic GSP - Smart Lifetime Extension Makes Your Railway Fleet Last.
Railway-News magazine Issue 3, September 2022: Televic GSP - Digital Fallback Increases Availability and Cost-Efficiency of Audio Communication Systems.
Railway-News Magazine Issue 1, March 2022: Televic GSP – COSAMIRA Technology: Improving Fleet Reliability with Continuous Monitoring.
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