There is little doubt that the transport industry’s recovery from the COVID-19 pandemic will be propelled by new and improved passenger services such as Wi-Fi.
A significant percentage of the population has transitioned to hybrid home and office working; employers are becoming ever more open to employees working from any location, and employees are keener than ever to take advantage of their commute to carry out work-related tasks and stay productive. For business commuters, the increased availability and reliability of Wi-Fi on trains and buses can support the flexibility in work hours and locations that the “work from home” transition has introduced, allowing them to send emails, make conference calls, and research information for work-related tasks. If a passenger’s commute can contribute towards their working day, and not disrupt it, then public transport will be the obvious and most effective modal choice for those journeys, while also easing the congestion of traditional peak travel hours.
For leisure travelers, passenger Wi-Fi offers an immersive experience; when passengers are engaged, the perceived journey time is reduced, and this has a positive impact on propensity to travel. Passengers can communicate with friends and family via social media, shop online, catch up with the latest news, or even learn a new language. Many travelers also use their commute to carry out digital chores such as paying bills, renewing insurance policies, and searching for new properties or jobs.
This consideration is especially important if operators are to be more successful in attracting ‘Generation Z’ – digital natives born since the mid-1990s – to travel by public transport, rather than using the next modes of personal transport (e.g. ride-hailing services and autonomous vehicles). Less likely to drive cars, and more acutely aware of issues around the climate emergency, this demographic group could be key in helping drive the return to public transport post-pandemic. However, Generation Z are also the most discerning group of consumers to cater for, raised in a world of near-instant delivery of services and with very high expectations of reliability and quality.
Railway-news magazine Issue 4 Data & Monitoring edition, November 2022: Icomera - How Would You Navigate the World If You Couldn't See?
Icomera's high-performance X5 mobile router is ideally suited to support future-proof connectivity solutions.
Icomera's real-time digital video surveillance & monitoring allows the safe and efficient movement of people to and from their destinations.
The Icomera fully-integrated Rail Access Point SynAPse AP01 provides great performance for all users, instead of just one single user.
Icomera believes now is the time for commuter rail agencies to reimagine the passenger experience and reshape their reason to ride.
Icomera is launching the A2, the very first rail-grade access point to support Wi-Fi 7, the most advanced generation of wireless technology.
Icomera presents 5 reasons why transit agencies and onboard systems only need a single source of connectivity.
Icomera examines the role that satellite technology can play in ensuring uninterrupted connectivity for public transportation vehicles.
Flytoget has leveraged Icomera’s wireless Internet connectivity & applications hosting platform to deliver a leading customer experience.
To gain insights into how transit agencies can stay protected in the cyber world, Icomera interviewed two cybersecurity experts.
TfL and KeolisAmey Docklands (KAD) Trial new NaviLens technology at DLR stations to help visually impaired customers navigate the network.
The Commuter Rail Coalition (CRC) has announced the election of new board members at the 2023 Annual Meeting in Pittsburgh, Pennsylvania.
Icomera speaks with industry experts, Anthony Spadaro and Anthony Incorvati, regarding modern digital video surveillance in transport.
Icomera sheds light on the role of aggregation in meeting increasing operator demands and passenger expectations of reliable connectivity.
Icomera’s industry-leading data traffic shaping tool IcoShape has been designed to reduce the impact of heavy bandwidth usage.
Icomera's new real-time video surveillance system allows operators to remotely review and retrieve incident footage during train service.
Whether making journeys for business or leisure, Icomera believes convenience is at the very heart of a seamless travel experience.
Icomera discusses public transportation's value for money equation and the effect that onboard connectivity has on it.
Icomera subsidiary GoMedia has won ‘Service of the Year’ and ‘Delivering for the Customer’ at the SPOTLIGHT Rail Awards.
Icomera customers have been recognized in the 2023 Passengers’ Choice Awards for Excellence in Ground Travel.
Icomera discusses the lens of convenience in the public transport experience as passenger expectations are changing rapidly.
IcoShape allows transport operators to better control data costs, optimise quality of service & improve passenger satisfaction.
Icomera and Karlstad University Team recently won ‘Best Paper’ at the IEEE CQR Conference in Arlington, Virginia.
Real-time information (RTPI) systems can significantly improve the experience of those travelling via public transport.
Transport for Wales (TfW) has launched a new on-train Wi-Fi portal, developed by Icomera subsidiary GoMedia.
Icomera discusses the capacity for real-time passenger feedback to identify and fix issues relating to onboard assets.
Icomera talks about the coming threats in rail cybersecurity, and what actions must be taken to improve the resiliency of assets.
Icomera examines how transport connectivity challenges may be overcome by operators using link aggregation and trackside networks.
Icomera discusses how train operators can utilise real-time video surveillance to maintain safer and more reliable transport networks.
Icomera and GoMedia chat to us about Visor, their accessibility product that allows the blind and visually impaired to navigate stations independently.
Icomera explores how digital technologies can overcome the physical and linguistic barriers to passenger transport use.
Icomera US President, Gabriel J. Lopez-Bernal, will lead a team of fifty engineers and analysts to identify gaps in the passenger experience.
New report highlights future role of connectivity in passenger transport as onboard Wi-Fi usage surpasses pre-pandemic levels.
As SunRail’s end-to-end solutions partner, Icomera will replace its existing Wi-Fi system with industry-leading technology aboard 22 cars.
Use the form opposite to get in touch with Icomera directly to discuss any requirements you might have.