Frequentis
Communication and Information Solutions for Railways
Tailored solutions for dispatchers in command and control centres
Public Transport solutions leverage more than seventy years of experience focusing on safety-critical communications and applications. Cross-industry expertise gained supporting control centre communication sets the foundation for industry-leading railway and urban transport solutions, where the company proudly holds a strong position in operations communication, as well as incident and crisis management.
Operations Communication
To excel in today’s world, rail controllers need to be able to communicate with numerous stakeholders across different mobile and fixed networks, and make well-informed decisions effortlessly. Frequentis provides a state-of-the-art Fixed Terminal System with its end-to-end portfolio of dispatcher terminals, voice recording, and management tools for all the needs of a modern control centre. The unified dispatcher optimises communication between command and control centres, train drivers, shunting personnel, maintenance staff, neighbourhood dispatchers and local train stations. It provides a migration path for the integration of existing communication systems and analogue infrastructures into a unified communication solution.
Incident and Crisis Management
The ongoing shift towards centralised operations requires a holistic solution that connects all relevant stakeholders both in the control room and on site, streamlining their incident management workflow. Based on a comprehensive product suite, this solution leads the operator through planned events, operational and technical incidents, as well as emergency and crisis situations. It uses a resolution workflow based on the time, location and classification of the occurrence to instantly identify and connect internal and external stakeholders, while also logging every activity to satisfy legal requirements. It is a cost-effective tool that can be deployed within a short timeframe.
