Xenia SpA SB
Crew Services Innovation and Flexibility: Values to Look for in 2022
- This article first appeared in the Railway-News magazine Issue 1 2022.
Specialised in the travel industry since 1992, Xenia SpA SB is accustomed to the needs of the railway sector as well as airlines, shipping lines and cargo operators.
Xenia has consolidated experience in the hotel and service accommodation field and provides services such as worldwide hotel scouting, negotiation and drafting of contracts, operational management and 24/7 customer support.
The key points of the services are:
- Worldwide accommodation selection and inspections
- Bespoke directories, with hotel chains and individual properties
- Personalised rates and pricing models
- Benchmark data and expense management dashboard and solutions
- Innovative reporting tools
- A technology system which can interface any third-party platform
- Provide effective responses to any request – from urgent enquiries to long-term contracts – worldwide
- A great capacity to block large banks of rooms for scheduled crews and individual bookings for crew members, business travel, distressed crews and delayed passengers handling
These crew services can benefit rail companies, airlines, airports, operating companies and carriers in terms of economies of scale, purchasing expertise, market insight, data collection and market intelligence – on top of which a customer-oriented team ensures clients always receive the maximum value.
